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Freezone, Montego Bay,

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+1-321-754 9093
Datamint

Call Center Management

takes pride in developing call center solutions that will ultimately increase efficiency while reducing operational costs for our clients.

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Contact us:

Intl: +1 321 754 9093
Local: +1 876 315 6893

Call Center Services

Call Center Management

Serving best by giving beyond expectations

Call Center Management

Management of our call center service is driven by one objective and that is “to deliver on results”. To achieve this objective, we at Datamint focus on creating a culture of success. We have developed a system of assigning tasks to each team member based on their strength. Planning, paying attention to details and caring about the input that will produce the desired outcome for our clients are our management guidelines and principles we employ.

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Customer Experience Support

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Order Taking

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Technical Support

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Lead Generation

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Why you should choose us?

Our engagement with our clients it’s not only about the reduction of cost. We believe it’s the people, the relationship, the trust and confidence that both partners develop that makes the partnership work. As a company, Datamint is dedicated to the long term success of our partners and we are encourage you to contact us today to get started.

We are a result driven contact centre which believes that our customer outcome is our outcome. Hence, whatever result our client expect, that is what we aspire to deliver on 100% of the time.

With over 20 years in the customer service engagement arena, we have developed the art of aligning talent to task therefore; all the agents on your campaign will be passionate about what you our client are passionate about. A team that cares about what you our client cares about. A team that is committed to what you our client is committed to (we are sure, HAPPY CUSTOMERS).

As added pressure is being increasingly placed on the cost of wages, as a near shore provider we are able to deliver the same world-class services at a reduced rate without compromising the quality of service and support to your customers.

With geographical proximity to the United States and Canada, this makes for a seamless travel to Jamaica as well as similar time zones as North America.

With English as a first language, it in turn creates a significant reduction in the communication barrier.

Massive private and government investment in training facilities and infrastructure